1. Who we are
This site, toponeoffers.com, is operated by [LEGAL BUSINESS NAME], located at [BUSINESS ADDRESS]. In this policy, "we", "us" and "our" refer to that company. "You" refers to any visitor or customer of the site.
This policy explains what personal information we collect when you visit or buy from toponeoffers.com, why we collect it, and what choices you have.
2. Information we collect
Information you give us
- Order details: name, email address, shipping address, billing address and phone number.
- Payment information: handled directly by our payment processor. We never see or store your full card number.
- Communications: the content of emails or messages you send to our support address.
Information collected automatically
- Device data: browser type, operating system, screen size, language and IP address.
- Usage data: pages viewed, time spent, referring website and links clicked.
- Cookie data: identifiers stored in your browser, described in section 5.
3. How we use it
| Purpose | Data used |
|---|---|
| Process and ship your order | Name, address, email, phone, order details |
| Send order and shipping confirmations | Email, order details |
| Handle returns, refunds and support requests | Order details, communications |
| Prevent fraud and abuse | IP address, device data, payment metadata |
| Improve the site and understand what works | Usage data, cookie data |
| Send marketing emails, if you opted in | Email, purchase history |
We do not sell your personal information.
4. Who we share it with
We share data only with service providers that help us run the store, and only to the extent they need it:
- Payment processors — [e.g. Stripe, PayPal] — to charge your card and detect fraud.
- Shipping carriers and fulfillment partners — [e.g. USPS, DHL] — to deliver your order.
- Hosting provider — Hostinger — which stores the site files and server logs.
- Analytics and advertising — [e.g. Google Analytics, Meta Pixel] — to measure traffic and campaign performance.
- Email platform — [e.g. Klaviyo, Mailchimp] — to send transactional and marketing emails.
We may also disclose information when legally required to do so, or to protect our rights, property or safety and those of our customers.
5. Cookies and tracking
Cookies are small files stored in your browser. We use them to keep the site working, remember your preferences and measure traffic.
- Essential cookies keep the site functional. They cannot be switched off.
- Analytics cookies tell us which pages get visited and how people move through the site.
- Advertising cookies let us measure the results of ad campaigns and show relevant ads.
You can block or delete cookies in your browser settings at any time. Blocking essential cookies may break parts of the site.
6. How long we keep it
Order records are kept for [X years] to meet accounting and tax obligations. Support emails are kept for 2 years. Analytics data is kept in aggregated form. When data is no longer needed, we delete it or anonymize it.
7. Your rights
Depending on where you live, you may have the right to:
- Ask what personal data we hold about you and receive a copy.
- Ask us to correct data that is wrong or incomplete.
- Ask us to delete your data, subject to our legal retention duties.
- Object to or restrict certain processing, including direct marketing.
- Withdraw consent at any time, without affecting processing already carried out.
To exercise any of these, email support@toponeoffers.com. We respond within 30 days. You can unsubscribe from marketing emails at any time using the link at the bottom of each message.
If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.
8. Security
The site runs over an encrypted HTTPS connection. Payment data is transmitted directly to our payment processor and never stored on our servers. We restrict access to order data to the people who need it to do their job.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. If a breach affecting your data occurs, we will notify you and the relevant authority as required by law.
9. Children
This site is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us with data, contact us and we will delete it.
10. Changes and contact
We may update this policy to reflect changes to our practices or to legal requirements. The "last updated" date at the top always shows the current version. Material changes will be announced on this page.
[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
support@toponeoffers.com